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Unemployed workers that claim for unemployment from another state have to deal with the added inconvenience of not being able to visit a local unemployment office. This can be very frustrating when you are trying to talk to an agent and you are understandably worried about your checks coming through.
So what should you do if you checks are taking more than you expected to arrive? What about if you haven’t claimed for unemployment in a couple of weeks? Or what if you haven’t got access to your online worksearch log and you don’t know what to do? This article seeks to answer these and other questions.
How long will I have to wait?
It depends on the reason your employer gives when processing your dismissal. According to South Carolina Department of Employment guidelines you can expect four to six weeks to process a Quit, Discharge, or Still Working Claim. Discharge occurs when your employer sacks you because of some issue with your conduct. Still working claim occurs when your work hours have been reduced and you need unemployment benefits to complement your wage. A dismissal is a quit when the employee leaves on his own will. Although there are exceptions, if you quit or get discharged for a serious offense you may not qualify for unemployment benefits. For a more in depth analysis of the consequences of the reasons your employer provides for termination of employment see this article.
However, if your reason for termination was lack of work, claims cant take as little as two to three weeks to process. If you have a good relationship with your employer you may want to ask or negotiateÂ for the reason of termination to be lack of work as this could accelerate your application.
I haven’t filed for over two weeks.
If you haven’t filed your claim for two weeks, the system locks you out and you must start all over again. You must register again over the phone by calling 1.800.529.8339Â or click here to file online.
I need to talk to a real person to get answers.
If you want to talk to an agent about a problem with your claims you should call 1.866.397.2752Â or email RemoteInterstate@dew.sc.gov.
The system does not recognize my security number.
If you registered online your application may still have not completed its processing cycle. It can take up to three business days for a claim to process. However, if more than three days have gone by call the numbers provided above to ask about the status of your application.
Learn more about interstate claim in our article South Carolina Employment Department: Interstate Claims.