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  • Learn how to deal with interstate unemployment claim issues.

    Unemployed workers that claim for unemployment from another state have to deal with the added inconvenience of not being able to visit a local unemployment office. This can be very frustrating when you are trying to talk to an agent and you are understandably worried about your checks coming through.

    So what should you do if you checks are taking more than you expected to arrive? What about if you haven’t claimed for unemployment in a couple of weeks? Or what if you haven’t got access to your online worksearch log and you don’t know what to do? This article seeks to answer these and other questions.

    How long will I have to wait?

    It depends on the reason your employer gives when processing your dismissal. According to South Carolina Department of Employment guidelines you can expect four to six weeks to process a Quit, Discharge, or Still Working Claim. Discharge occurs when your employer sacks you because of some issue with your conduct. Still working claim occurs when your work hours have been reduced and you need unemployment benefits to complement your wage. A dismissal is a quit when the employee leaves on his own will. Although there are exceptions, if you quit or get discharged for a serious offense you may not qualify for unemployment benefits. For a more in depth analysis of the consequences of the reasons your employer provides for termination of employment see this article.

    However, if your reason for termination was lack of work, claims cant take as little as two to three weeks to process. If you have a good relationship with your employer you may want to ask or negotiate  for the reason of termination to be lack of work as this could accelerate your application.

    I haven’t filed for over two weeks.

    If you haven’t filed your claim for two weeks, the system locks you out and you must start all over again. You must register again over the phone by calling 1.800.529.8339  or click here to file online.

    I need to talk to a real person to get answers.

    If you want to talk to an agent about a problem with your claims you should call 1.866.397.2752  or email RemoteInterstate@dew.sc.gov.

    The system does not recognize my security number.

    If you registered online your application may still have not completed its processing cycle. It can take up to three business days for a claim to process. However, if more than three days have gone by call the numbers provided above to ask about the status of your application.

    Learn more about interstate claim in our article South Carolina Employment Department: Interstate Claims.

    requently Asked Questions

    Am I eligible?
    Who pays my benefits?
    How much and how long can I draw?
    When can I expect a payment?
    My former employer is paying me severance. Must that end before I file a claim?
    Can I make money while drawing benefits?
    Can I draw benefits while serving jury duty?
    Do I pay taxes on unemployment benefits?
    Can my benefits be cut off?
    Do I have to take a job offer?
    Can I appeal decisions affecting my benefits?
    Can I quit my job and draw benefits?
    I have a job and am working again. How do I end benefits?
    I need answers to other questions.

    Interstate Frequently Asked Questions

    I need to file a claim for unemployment and I live out of state.
    To file an Interstate claim for unemployment call 1.800.529.8339 begin_of_the_skype_highlighting 1.800.529.8339 end_of_the_skype_highlighting between 8:30 AM and 4:00 PM or file online between 7:00 AM and 6:00 PM. Note: if you file by telephone you may experience longer wait times on Monday, Tuesday, and Wednesday due to higher call volumes.

    I moved from SC to another state. How do I change my address?
    Call 1.800.529.8339 begin_of_the_skype_highlighting 1.800.529.8339 end_of_the_skype_highlighting to transfer your claim to the Interstate Unit or file online between 7:00 AM and 6:00 PM. Complete the application as if filing for the first time but include your new contact information. Send your claim to the Interstate Office when told to select a local office. Note: if you file by telephone you may experience longer wait times on Monday, Tuesday, and Wednesday due to higher call volumes.

    My benefits are exhausted. Can I apply for an extension?
    Call 1.866.397.2752 begin_of_the_skype_highlighting 1.866.397.2752 end_of_the_skype_highlighting or 1.800.529.8339 begin_of_the_skype_highlighting 1.800.529.8339 end_of_the_skype_highlighting to apply by phone provided your claim balance is $0.

    I filed my claim and have a question about my claim.
    If you have questions about your claim, call 1.866.397.2752 begin_of_the_skype_highlighting 1.866.397.2752 end_of_the_skype_highlighting or e-mail remoteinterstate@dew.sc.gov. Note: if you file by telephone you may experience longer wait times on Monday, Tuesday, and Wednesday due to higher call volumes.

    How long will it take for me to get my check?
    It takes four to six weeks to process a Quit, Discharge, or Still Working Claim. Lack of work claims take two to three weeks to resolve.

    How do I get a worksearch log?
    Go to dew.sc.gov and click on the blue Claimants tab. Click on Forms under Benefits Information. Then click on Interstate Claimant Work Search Form. Fax the completed Work Search Form to the Remote Interstate Fax number 803.737.0539.

    I haven’t filed in at least two weeks. What should I do?
    When you don’t claim your weeks in two weeks, the system locks you out. Call the Remote Interstate Claims Unit at 1.800.529.8339 begin_of_the_skype_highlighting 1.800.529.8339 end_of_the_skype_highlighting Monday through Friday from 8:30 a.m. to 4 p.m. You can also file online between 7:00 a.m. and 6:00 p.m. Note: if you file by telephone you may experience longer wait times on Monday, Tuesday, and Wednesday due to higher call volumes.

    I filed a claim online and have a confirmation number, but TelClaim doesn’t
    recognize my social security number.

    Processing Internet claims takes two to three business days. We’ll contact you if we need information. Otherwise, we’ll submit your claim with information you provided. Look for an instruction packet telling you when to call your claim in.

    2 Comments »

    1. Please contact me by phone 910-xxx-xxxxx at any time. I have not received my unemployment since october 22 2010.I have called by phone twice with no response.

      Comment by Linda R. Suggs — December 30, 2010 @ 10:43 am

    2. Hi Linda,

      We detail South Carolina’s Unemployment Insurance Agency’s claim procedure in our latest article. However, isn’t 910 a prefix for North Carolina?

      Thanks

      Comment by Andrew — January 2, 2011 @ 7:11 pm

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